Our digital tickets make entry seamless. iPhone users can store them in Apple Wallet, while Android users can use compatible apps like PassWallet or WalletPasses. Just bring your phone and ID (required) to the door, and we'll scan you right in. Groups, please check in all together to avoid delays.
BOOK YOUR TICKETS
Get ready for an unforgettable night! Buy your tickets now and experience the magic of Cavo Paradiso.
- Reservation Details
- Terms & Conditions
Ticketing and Payments
Don't worry – bring your ID (required), and we'll find your reservation on the list.
Refunds are only available if the event is canceled. Forward your ticket email to us within 3 days to process it.
No, you can only purchase one Passbook Ticket per event, which covers up to 10 people. However, you can buy tickets for multiple events if needed.
No, the ticket works independently. iPhone users can use Apple Wallet, while Android users can install Passbook-compatible apps like PassWallet.
Anyone with a smartphone can use a Passbook Ticket, as long as the appropriate app is installed. Remember to bring your required ID or passport for verification at the entrance.
We accept Visa, Mastercard, and cash. Contact your bank to ensure overseas transactions are enabled.
No problem! Passbook is optional. Simply bring your ID or passport, and we'll check you in using our reservation list.
No. Tickets are non-refundable, non-transferable, and cannot be resold. Reselling tickets will result in cancellation without refund.
Refunds are only issued if an event is canceled. To request a refund, forward your ticket email including reservation or reference number to info@cavoparadiso.gr within 3 days of the cancellation. You must request your refund from the email with which you purchased the ticket. Refunds are processed digitally only.
Not at the moment, but we're working on providing automatic updates in the future.
You can't buy more than one Passbook Ticket per event, so this shouldn't happen.
No. Passbook Tickets are digitally linked to the email address used during purchase and cannot be transferred.
Unfortunately, issues like this can only be resolved by your bank. We recommend contacting them directly to explain the situation. When a transaction fails, it typically indicates an issue with the execution of the payment.
When your transaction is completed successfully, you will receive an email from Cavo Paradiso containing your Passbook ticket. This email will be sent to the address you provided during your purchase. If you don't receive it:
- Check your spam or junk folder.
- Ensure that the provided, confirmed email address is correct and that your inbox is not full.
If the issue persists, please contact our presales team. Make sure to email us from the same address you used for your purchase and include as much information as you can so we can assist you promptly.